How to generate Case Instance URL in Dynamics 365 Customer Service Application?

How to generate Case Instance URL in Dynamics 365 Customer Service Application?

This video demonstrates how to craft Case Instance URL in Dynamics 365 Customer Service application.

Case Instance URL is a direct hyperlink to existing case record in Dynamics 365 Customer Service application. Dataverse table does not have a link field which can directly redirect user to existing model driven application which can display case details.

Girish Uppal walks you through the steps of dissecting the existing URL and break down the components to stitch in a complete url right from ground up using Microsoft Power Automate flow.
 
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