MS Teams: Working with the NEW Chat and Channels Experience
- 2025.01.25
- MicrosoftTeams

The new chat and channel experience in Microsoft Teams is designed to streamline collaboration and enhance productivity in the hybrid workplace. Here are some key features:
1. Unified Workspace: Chats, teams, and channels are now consolidated into one place under the Chat tab, making it easier to navigate and prioritize conversations without switching contexts.
2. Customizable Views: Users can choose to keep chats and channels combined or separate them based on their preferences. This flexibility allows for a more personalized experience.
3. Efficient Message Triage: New filters like “Unread,” “Chat,” “Channels,” “Meetings,” and “Muted” help users quickly catch up on important conversations. The @mention view gathers all messages directed at you into a single interactive list.
4. Organized Conversations: Conversations are organized into sections such as Favorites, Chats, Teams, and Channels. Users can also create custom sections for projects or topics, making it easier to manage and locate specific conversations.
5. Guided Onboarding: A self-service onboarding flow helps users discover and configure the new experience to their liking, ensuring a smooth transition.
Overall, the new chat and channel experience in Microsoft Teams aims to simplify your digital workspace, making it more efficient and effective for collaboration.
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